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Ptah Tours is committed to protecting your personal data. This policy explains what we collect, why we collect it, and how you can control it.
We collect information you provide directly to us when you book a tour, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, travel dates, and any special requirements you share with us. We also automatically collect browsing information such as your IP address, browser type, and pages visited through cookies and similar tracking technologies.
We use your information to process and manage your bookings, communicate with you about your tours, send administrative updates, and improve our website and services. We may also use aggregated, anonymized data for analytics and marketing insights to better understand how our visitors engage with the site.
We do not sell your personal data. We share information only with our trusted partners when necessary to fulfill your bookings such as local guides, drivers, accommodations, and transport providers in your destination. We may also disclose your data if required by law, to protect our rights and safety, or to respond to valid legal requests.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are retained for at least seven years to comply with accounting and tax regulations.
Our website uses essential cookies to enable core functionality and improve your browsing experience. You can control and manage cookies through your browser settings. For more details, please see our separate Cookie Policy.
You have the right to access, correct, or delete your personal data held by us. You may also request to restrict or object to certain processing activities. To make a data request or to unsubscribe from marketing communications, contact us using the details below and we will respond within a reasonable timeframe.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@ptahtours.com. We will respond to your inquiry as soon as possible.